More energy customers compare and switch
New figures show that in February around a quarter of a million customers switched electricity deal - a figure representing around one in a hundred customers shopping around every month. Improved customer information and simpler tariffs are contributing to keeping people switching Energy UK said today. February's figures also show continuing interest in smaller suppliers showing how customers are taking advantage of healthy choice and competition.
Energy UK said:
"Around a quarter of a million customers shopped for a new energy deal in February with many considering smaller suppliers. It is easier than ever to switch with energy companies providing clearer information to make comparison and choice simpler. And there is plenty choice with more smaller suppliers, as well as the more established suppliers, competing to provide deals to suit all customers."
Notes for editors:
- Information on switching to guide you through the process can be found at: www.energy-uk.org.uk/switch
- Electralink provide a secure service to transfer data between the electricity market participants. The company operate the Data Transfer Network (DTN) which underpins customer switching, meter interoperability and other business processes critical to a competitive electricity market.