The voice of the energy industry

Contact Energy UK

Our new office is at:

Energy UK
26 Finsbury Square (1st floor)
London EC2A 1DS

See Energy UK's Finsbury Square office location map.

Phone: 020 7930 9390

If you are attending a meeting at the Energy UK offices:

In light of the evolving situation regarding coronavirus (COVID 19), we would like to advise all visitors to Energy UK of the measures we are putting in place to help ensure a healthy environment and prevent potential spread of germs and diseases.

We would ask that you do not attend the Energy UK offices if you - or someone you have been in close contact with - has recently returned from one of areas affected by coronavirus. Official advice is for individuals to observe for a period of self-isolation in these instances. The latest list of affected countries, and the steps you should take, can be found on the Government website here: https://www.nhs.uk/conditions/coronavirus-covid-19/advice-for-travellers/

We would also like to take this opportunity to remind all visitors to the Energy UK offices of some simple hygiene steps people should take to help prevent the spread of germs and diseases - this includes regular hand washing and covering your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing. Hand sanitiser is available in the EUK offices for use by visitors. Further hygiene advice can be found on the NHS page here: https://www.nhs.uk/conditions/coronavirus-covid-19/

Please be assured that Energy UK is closely monitoring the situation and has contingency plans in place to ensure staff welfare and business continuity wherever possible, and will be closely following official Government advice.

Media contacts

Please note that Energy UK is not an energy company, it is the trade association for the energy industry. We do not handle individual customer enquiries or complaints. If you are a customer please click here for further information.

For media enquiries, please call 020 7747 2959.

Journalists can also email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Energy UK on social media

  Energy UK  @energyukcomms  

Customer enquiries

Please note that Energy UK is not an energy company, it is the trade association for the energy industry. We do not handle individual customer enquiries or complaints. If you are a customer please click here for further information.

Privacy and cookies

We make sure that any information that is provided to Energy UK is handled in accordance with the General Data Protection Regulation (GDPR) 2018. For more information, click here.

Energy UK does not cold call

Energy UK does not cold call members of the public.  You should never give out personal information to people who call out of the blue. It is always best to independently verify any numbers of details you are given - by checking with directory inquiries, a recognised website or from details on your energy bill – before calling back if you are then sure of the caller’s identity.

Some organisations have been calling under our name to sell energy-related products. This is not in any way authorised by Energy UK and any calls should be referred to the Information Commissioner's Office.

How to report energy theft

If you know someone is stealing energy, you can contact the UK Revenue Protection Association anonymously to report it.

Contact the UKRPA.

 

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